Shipping charges for your order will be calculated and displayed at checkout. We offer the following shipping options within the USA:
Standard Shipping: 3-7 business days
Expedited Shipping: 1-3 business days
Shipment Processing Times
All orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed. Please allow additional days in transit for delivery. If there is a significant delay in the shipment of your order, we will contact you via email or telephone.
Shipment Confirmation and Order Tracking
You will receive a Shipment Confirmation email once your order has shipped, containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties, and Taxes
OddyZee is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages
OddyZee is not liable for any products damaged or lost during shipping. If you receive your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim. Refer to our return policy for returning damaged goods.
Returns Policy
You can return items within 30 days of delivery for a full refund or exchange. For more information on our return policy, please visit our Returns Policy page.
Contact Us
If you have any questions about your order’s shipping or would like to check on the status of your order, please contact us at info@oddyzee.com or call us at +1 512 678 6467.
